Privacy Policy

THE WHITLATCH GROUP recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: https://www.whitlatchre.com. The Site is operated as THE WHITLATCH GROUP.

If you have questions or concerns regarding this statement, please feel free to contact us at:

THE WHITLATCH GROUP
525 West Center Avenue, Ste. D
Visalia, CA 93291

What personal data we collect and why we collect it

Identifying Information

In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, THE WHITLATCH GROUP requests identifying information when you:

Register on any of our web sites.
Place an order.
Provide feedback to an online survey or tell us about an idea or suggestion.
Participate in a rebate program, contest, or other promotional offer.
Request a SPECIAL SERVICE
Request our newsletter.

In these instances, THE WHITLATCH GROUP will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you fill out a contact form on our website, we collect the information you provide so that we may in turn further provide you with information you need to do business with us.

reCAPTCHA

This site uses reCAPTCHA3, a free service from Google, that places an invisible reCAPTCHA on all contact forms on this site which will determine if a bot is being used to submit the contact form, and then block that submission. A Google cookie may be placed on your browser and information from your browser may be transmitted to Google during your visit to our site. This plugin query includes the sending of the truncated IP address and possibly other data required by Google for the reCAPTCHA service. Only in exceptional cases is the full IP address relayed to a Google server in the U.S. and then truncated there. The IP address provided by reCAPTCHA from your browser will not be merged with any other data from Google. This data collection is subject to the data protection regulations of Google Inc. For more information about Google’s privacy policy, please visit https://policies.google.com/. By submitting any of our contact forms and using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes explained above.

Cookies

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience and some functions of the Site will not function if you refuse cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What We Do With Your Information

If you choose to give us personal information for any of the purposes above, this information is retained by THE WHITLATCH GROUP and will only be used by THE WHITLATCH GROUP to support your customer relationship with us. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information

THE WHITLATCH GROUP does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations.

How long we retain your data

If you leave a comment or fill out a contact form, any information you provide, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Third Party Links

THE WHITLATCH GROUP does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave the THE WHITLATCH GROUP website we cannot control, and have no responsibility for, the privacy policies or data collection activities at another site.

Children’s Privacy Protection

THE WHITLATCH GROUP is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

THE WHITLATCH GROUP may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Contacting Us

If you have any questions about our privacy policy and/or the practices of our web site, you can contact us at: